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FAQ

  • Does Lola Loves ship international ?
    Yes. We can ship international but the price for shipping would depend on the weight and size of the parcel. If you are wanting international shipping please contact lolalovesqueenstown@gmail.com.
  • Is the Lola Loves Queestown jewellery sterling silver ?
    Lola Loves Queenstown Jewellery may vary in materials, however the material which the earring, necklace etc is made of will be stated on the product page.
  • Does Lola Love Queenstown accept returns ?
    Lola Loves Queenstown ONLY accept returns if the jewellery has been damaged within the first two weeks of purchase. A recipet will be needed for any returns. If you are wishing to return jewellery customer will need to provide a photo to confirm the damage, as well as the customer will need to send back the damage jewellery for a full refund of purchase.
  • Is the Jewellery really hand made in Newzealand ?
    Yes! The Jewellery is made right here in Queenstown. The material in which is used to make the jewellery is sourced from overseas.
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